Permanently deleting your Finhaven Suite account

You can request to have your Finhaven Suite permanently deleted via the webapp and mobile app.

What it means

We believe that giving you control over your data is essential. That’s why we offer our customers the ability to request account deletion at anytime.

Our User’s Protection Comes First

Account deletion ensures your personal information is removed from our systems, giving you full control over your data and presence. This is especially important when dealing with sensitive or financial information.

Trust and Responsibility

We’re committed to ethical data practices. Offering a clear and secure way to delete your account reflects our responsibility to you, and our compliance with global privacy regulations.

What data is affected

Because we provide technology to a highly regulated industry, our team will need to assess what information will be deleted from an account during when a request for account deletion is put forward. Some information may be retained where required by law or for regulatory compliance purposes.

Important considerations

Before you request to delete your account, please note:

1. You will not have access to any of the information associated with your account, this includes files that you’ve received, messages, signed contracts, transaction records, once you trigger account deletion. We suggest exporting all important documents before you request to have your account deleted to make sure you do not lose any critical information.
2. Deleting your account is permanent and cannot be undone. Any linked organizations will be affected.
3. It may take up to 90 days to delete your account. We may be required to retain information where required by law or for regulatory compliance purposes.

How to delete your account

You can submit a request to delete your account by going directly to Profile Settings.